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Browsing by Subject Quality Management
Showing results 1 to 5 of 5
| Issue Date | Title | Author(s) | | 2021 | Customers’ Satisfaction Assessment in Water Laboratories | Fernandes, Ana; Figueiredo, Margarida; Neves, José; Vicente, Henrique |
| 2024 | Enhancing Service Quality - A Customer Opinion Assessment in Water Laboratories through Artificial Neural Network | Vicente, Henrique; Fernandes, Ana; Neves, José; Figueiredo, Margarida |
| 3-Mar-2021 | Quality management in laboratories- Effciency prediction models | Mateus, Ana Teresa Moreirinha Vila Fernandes |
| 5-Jul-2006 | The Total Quality Management philosophy: The Deming's principles in two Portuguese institutions of high education | Saraiva, Margarida |
| 1-Mar-2010 | The Use of the Common Assessment Framework Tool: Empiric Study on the University of Evora (Academic Services) | Nogueiro, Teresa; Saraiva, Margarida |
Showing results 1 to 5 of 5
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