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Title: Methodological Research Design for Industry4.0, A Service Science Approach
Authors: Silva, Andreia
Dionísio, Andreia
Coelho, Luís
Keywords: Service Science
Industry 4.0
Internet of Things
Collaborative Networks
Issue Date: 2020
Publisher: Inderscience
Citation: Silva, A., Dionísio, A. e Coelho, L. (2020). “Methodological Research Design for Industry4.0, A Service Science Approach”. International Journal of Services Sciences 7(2):1
Abstract: The challenge of this research is the conceptualization, from the Service Science (S-S) perspective, of the methodological research guidelines for empirical case-studies and frameworks to describe and compare the value creation interactions of stakeholders when they evolve their operations from the current operations mode to Industry 4.0 (I4.0) mode. From the literature review we found some contact points between the pragmatist paradigm, I4.0 and Service Science Theory. This philosophical approach is in line with the pragmatist paradigm, involving inductive and deductive logic and mixed methodology, using quantitative and qualitative approaches. The main goal is to provide a framework to better understand the problems raised from digital transformation, assuming, as much as possible, a posture that reflects social justice, collaborative networks and sustainability as basic principles.
Type: article
Appears in Collections:CEFAGE - Publicações - Artigos em Revistas Internacionais Com Arbitragem Científica

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