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Title: Balanced scorecard performance assessment in a medical imaging department
Authors: Faria, C.M.
Abrantes, A.F.
Ribeiro, L.P.
Pinheiro, J.P.
Almeida, R.P.P.
Silva, C.A.
Editors: European Society of Radiology, EPOSTM Electronic Presentation Online System
Keywords: Management
Socio-economic issues
Health policy and practice
Issue Date: 2017
Publisher: European Society of Radiology - EPOSTM Electronic Presentation Online System
Citation: Faria, C.M., Abrantes, A.F., Ribeiro, L.P., Pinheiro, J.P., Almeida, R.P.P. & Silva, C.A. (2017, March). Balanced scorecard performance assessment in a medical imaging department. In Scientific Session 1014 (Professional issues in radiography; Radiographer’s). Proceedings of the international forum European Congress of Radiology (ECR 2017; March 1–5) (Oral communication & Poster No.: C-2775). Vienna, Austria. European Society of Radiology - EPOSTM Electronic Presentation Online System. DOI: 10.1594/ecr2017/C-2775. Available at
Abstract: The authors present and discuss the development of a strategic management model based on the Balanced Scorecard by Kaplan and Norton to implement in an imaging ward and the relations with Performance Measurement System that allows for the monitoring of the service's evolution, the alignment of objectives, and the evaluation of individual employees within the strategy of the ward and the hospital.
Type: article
Appears in Collections:CICS.NOVA - Artigos em Livros de Actas/Proceedings

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