Please use this identifier to cite or link to this item:
http://hdl.handle.net/10174/16086
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Title: | A influência do Brand Love e do Brand Gender no Brand Engagement no Facebook e seus efeitos no Brand Equity |
Authors: | Santos, Barbara Coutinho Pires dos |
Advisors: | Carvalho, Leonor Vacas de |
Keywords: | Brand Love Brand gender Brand engagement no Facebook Brand equity |
Issue Date: | 2015 |
Publisher: | Universidade de Évora |
Abstract: | Este estudo tem como objetivo identificar as relações existentes entre as
motivações, o Brand Love e o Brand Gender no Brand Engagement dos consumidores
com as marcas no Facebook e avaliar seus efeitos no Brand Equity. Desenvolveu-se um
modelo de estudo no intuito de compreender essas relações, realizou-se um questionário
online que obteve 223 respostas válidas. Realizaram-se análises descritivas, factoriais e
teste de hipóteses com recurso ao SPSS.
Os resultados indicam que o Brand Engagement é dividido em dois
componentes (ativo e passivo), e que cada um destes é mais influenciado por
determinadas motivações. Verifica-se que apenas as marcas masculinas influenciam o
Brand Engagement, porém tanto as marcas femininas quanto as masculinas influenciam
o Brand Love. Observou-se também, que o Brand Love influencia positivamente o
Brand Engagement e o Brand Equity. Confirmou-se ainda a relação entre o Brand
Engagement e o Brand Equity; Abstract:
The influence of Brand Love and Brand Gender on Consumer Brand Engagement
on Facebook and its effects on Brand Equity
The purposes of this study is identify the existent relationships between motivations;
Brand Love and Brand Gender in consumers’ Brand Engagement with brands on
Facebook and evaluate their effects on Brand Equity.
A model of study was developed to understand these relationships; an online
questionnaire was applied made which had 233 valid answers. Descriptive and factorial
analyses were made and hypotheses were tested on the SPSS.
Results show that Brand Engagement is divided into two components (active and
passive), and each one is more influenced by specific motivations. It was also concluded
that only masculine brands influence Brand Love. It was also seen that Brand Love
positively influences Brand Engagement and Brand Equity. The connection between
Brand Engagement and Brand Equity has been confirmed. |
URI: | http://hdl.handle.net/10174/16086 |
Type: | masterThesis |
Appears in Collections: | BIB - Formação Avançada - Teses de Mestrado
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