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Browsing by Author Caldeira, Mário Maciel
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Oct-2002
Os factores de sucesso no processo de adopção de CRM. (Customer relationship management). Estudo de caso numa empresa de telecomunicações
Silva, Filomena Maria da
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Serviços de Ciência e Cooperação
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Universidade de Évora
DSpace Software, version 1.6.2
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