Please use this identifier to cite or link to this item:
|Title: ||Research on Quality Management and Sustainability|
|Authors: ||Pires, António Ramos|
|Editors: ||Sampaio, Paulo|
Pires, António Ramos
|Issue Date: ||Sep-2020|
|Publisher: ||International Conference on Quality Engineering and Management|
|Citation: ||Pires, A. & Saraiva, M. (2020). Research on Quality Management and Sustainability. In Proceedings book of the 4th International Conference on Quality Engineering and Management, 2020, Sampaio, Paulo; Domingues, Pedro; Cubo, Catarina; Cabecinhas, Mónica; Casadesús, Martí; Marimon, Frederic; Pires, António Ramos; Saraiva, Pedro (ed.), International Conference on Quality Engineering and Management, University of Minho (Portugal), September 21-22, 2020, pp. 58-78. ISBN: 978-989-54911-0-0. ISSN: 2184-3481|
|Abstract: ||Purpose - This article aims to ascertain the necessity for specific research on quality management
approaches, bringing to the discussion some concerns and challenges to the quality movement,
especially in development of new methodologies for supporting design in the digital area.
Design/methodology/approach - Firstly, papers were researched that had already studied the
question of what research should carry out in response to the great scientific, technical, and social
changes, specifically to support design activities for internet products and secondly we concluded
what development is needed.
Findings - The increasing complexity of management and technology creates many situations of
anxiety and distress, which often translate into abandonment of proven techniques and
methodologies, leading to intuitive approaches. But complexity requires more techniques and
methodologies not less. The quality movement faces a serious challenge: how to design in an ethical
perspective these types of products.
Research limitations/implications - This research is limited to identify some needs, but future
research should be done in characterizing existing answers and identifying what development is
Practical implications - The above findings and reflections can help other researchers to focus on
design, to find out practical solutions for sustainability in the innovation process of products and
Social implications - Finding out to design in an ethical perspective products and services for
Originality/value - This research identified relevant challenges the quality management is facing,
and it gives guidelines for defining research lines.|
|Appears in Collections:||GES - Artigos em Livros de Actas/Proceedings|
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.